Help center

Answers for bookings, products, payments, safety, and account support.

Search common help topics and find guidance for customers, artisans, and business users.

Getting started

Browse and buy products safely

Browse products, review delivery details, add items to your cart, and keep the receipt.

Find and book a service provider

Search by service and location, compare providers, agree the work, and track your booking.

Start using EgaFind

Set up your account, choose your location, and start finding services and products.

Wallet and payments

Wallet deposits and instant crediting

Wallet deposits are confirmed by the payment provider, credited once, receipted, and shown in transaction history.

What to do if payment is pending

Do not pay twice. Refresh Wallet and check Receipts. If still pending, contact support with your reference.

Escrow and protected payments

How escrow protects users

Escrow helps participants agree terms, fund safely, hold funds, release milestones, and resolve disputes.

Verification and trust

Verification center guide

Verify email, phone, address, ID document, and selfie video before withdrawals or higher-risk actions.

Products and sellers

Seller product listing guide

Create product listings with price, stock, condition, pickup, delivery, media, and seller safety details.

Artisans and bookings

No published articles in this section yet.

Promotions and rewards

Promo codes, offers, and wallet rewards

Learn how promotion codes, wallet rewards, free days, and offer limits work.

Troubleshooting

Login, password, and mobile help

Fix sign-in, password reset, sessions, mobile browser, and account access problems.